And its loud. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. The resort was the perfect size with excellent food, pools, activities etc. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Didn't get any contact from her for 24 hours. We're told it's 1st come! All rights reserved. The beach servers were the friendliest. Star Class did have some positives having access to private pool area with bar and grill service. We went to a movie Top Gun and it stopped working 3 times. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? He got us in. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. But really wasted his afternoon. a FlowRider (see my Instagram video below or through this. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. We ended up getting that fixed on day 3. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Be careful (per Sunwing Website) included in Star. Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. They werent appealing when it was so nice outside. Cheeco, Amilyn, Yimin, are just a few that stood out to us. I wouldn't go back or recommend. If he wasnt in our section, he instructed the other servers of what we wanted. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Guy's! We went early the first time right at 6:00. We would think twice on Star Class in doing it again. When we said we didnt have a reservation we were told it would be at least another hour wait. 2. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Unlock your stay with the Marriott Bonvoy App. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. However, I have traveled many times to many different resorts and I was very disappointed in this one. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. more. complimentary bottles of wine in the room. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. We found the food and drink to be good. [removed] The fresh coffee bar had long waits also. We also received three. Yes, that is what it meant in 2021. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We liked being able to control all of the lights, fans, etc. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. Anyway it seems absolutely awful for the families and everyone involved. Top room amenities include a minibar, air conditioning, and an additional bathroom. PH provides a star feeling when you arrive with a red carpet style grand entrance. Our kids did mini golf once. We had Star Class which came with a Butler. PHabulous regards, Jonathan Iriarte General Manager. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. We stayed in a junior swim up suite with our 5 and 3 year old kids. Service was fast and friendly so no complaints there. We also received three. Traveling with 4 friends for a 50th bday celebration. Star Class Producer Suite. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? 55. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. The subpar parts: Our room was not great. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. We had raw burgers from Shores at lunch one day. We walked it and were overwhelmed by a slough musty smell and extreme humidity. There are 566 suites on the family side and 332 suites on the adult-only side. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Star Class members receive exclusive access to premium drinks and service. in the morning. The surf was rough. See more questions & answers about this hotel from the Tripadvisor community. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. Overall, we had an amazing stay. Where Hollywood meets Bollywood. Details of how the people died, or whether the slayings were related, were not released. Breakfast was excellent. The meal was great. How easily could my kid get alcohol? Hi any advice on the best time to try and get into the restaurants? Lined up at 2:30. due to noise from the bar. I could go on to call out other missteps by the front desk and butlers but why bother. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. The steak house was really good the first time. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi This was a daily occurrence. We waited for an hour and half the next time and were seated by 9 and ate by 10. They have many of them so dont be afraid to ask for one. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Including spa and cabana rentals. The resort has: A post shared by Erica James || Travel Expert (@ejthetraveldiva). PH Cancun Aerial. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Wonderful experience overall. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Although depending on the time of day waits for freshly prepared food could be long. The bartenders are all amazing and friendly. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. (that's how I'm feeling). Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Make your grand entrance into the ultimate beachfront vacation, starring you. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Red flag says our whole stay. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. The staff went above and beyond to make sure I was a happy guest. Another man was killed while lying in a hammock, while a person was shot. Food is meh. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. We are pleased to know that you enjoyed our facilities and activities. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. from one central panel. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. Been here 2 days so far. It was ok. We are looking forward to your next visit in the near future. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. We went early the first time right at 6:00. Not as good the second time. The pool bars were ok. We ended up getting that fixed on day 3. With black and white stills from vintage Italian movies on the wall. We will see you soon in Planet Hollywood Cancun. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). It was ok. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. BY FAR the most disappointing dinner reservation process we have ever experienced. Be sure they will be even more motivated. Worried about him. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Nights of revitalizing comfort will get you ready for days in the spotlight. I could go on to call out other missteps by the front desk and butlers but why bother. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. The food there was tasty and pretty quick. He was the only help. 2023 Planet Hollywood Cancun. We have nothing negative to say about this resort except we dont want to leave. We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. They maybe went 2 times each the whole day. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. It's not the place for you if you want to relax by the beach and pool. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Hopefully things will turn around. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). Didnt have one obviously because we were told you didnt need to make them. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). The property is big so many different pool options. All Rights Reserved. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Pool & hot tube close at 7pm. Our team checks each review posted on the site disputed by our community as not meeting our. or redistributed. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Tripadvisor performs checks on reviews. The staff here have been outstanding. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. We tipped and even with tipping the service was just ok. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. It was a really long shuttle 1.5 hours on way there. A body lies in the street in Cancun - as the town is gripped by . Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. Market data provided by Factset. Here, you can call the shots! You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. He got us in. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. Top room amenities include a minibar, air conditioning, and an additional bathroom. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. We will be coming back for sure. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. We had mold. It was very good. It was very good. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. A passport is required, as usual, and that is about it. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. We enjoyed the Lazy River and playing Bingo. This room type comes with two separate mini bar. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Barren Space Productions. 12:00 pm. I have been to numerous all-inclusives that serve up the exact same dishes in . Quotes displayed in real-time or delayed by at least 15 minutes. The buffet was good. PHabulous regards, Jonathan Iriarte General Manager. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Check-in: Planet Hollywood Adult Scene Cancun. Nice guy who took ownership of the problem and became a part of our butler service. [removed] [deleted] hace 2 a. complimentary bottles of wine in the room. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. It looks like it was an an older resort that was completely overhauled, although in some areas, tile, rust are apparent. The beach is nice, it feels like home. It was a really long shuttle 1.5 hours on way there. We have loved every minute we have been here. From the front deck, we had great views of the sunset. We tipped to have extra umbrellas brought to us. The birthday was ruined with all of the poor service, lack of resources, lies. The food is amazing at all restaurants, specialty and buffet. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico We ordered all 3 desserts to try them all. Unlock Member Rates! The good: We arrived to applause as we entered. He was amazing!! Be careful (per Sunwing Website) included in Star. We are pleased to know that you enjoyed our facilities and activities. PH Splash Park. Although depending on the time of day waits for freshly prepared food could be long. Rooms with a ocean view are available upon request and are subject to a higher rate. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Our star-worthy experiences are turning heads. I wrote about it in this blog. Our chef was entertaining and great. Lined up at 2:30. Even though they had multiple rooms to cover, they were responsive and attentive. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. The sports bar was also good. However, it did end promptly at 10:30. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Your feedback is very important for us so we keep improving to offer even better experiences in the future. After feeling exacerbated, I went to the manager Roberto Bono. None of the deaths occurred in Cancuns beach-side hotel zone. 2023 Planet Hollywood Cancun Adult Scene. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Overtime Sports Bar. We are not Star Class and have had no issues getting into them. The lazy river and flow rider were excellent. We had large sharing plates of appetizers and great meals. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. This is the version of our website addressed to speakers of English in United Kingdom. I booked & paid for the 2 queen bed swim up & thats what I expect. We are not picky. Our star-worthy experiences are turning heads. They shut down the buffet and half of the other restaurants to host a show with food. There's a sports bar, Overtime Bar and Grill. Service was good but not great. However, it did end promptly at 10:30. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. Quotes displayed in real-time or delayed by at least 15 minutes. So, the hotel is very nice. Take a look at our list of awards and recognitions. The next time someone with us went at 12:45 to wait until 3:00. Yes, free parking is available to guests. We recommend calling ahead to confirm details. You have to empty it lots. Legal Statement. The best night for entertainment was the Queen tribute. We had a humidifier brought up and it did help. We ate at Shores outside. Planet Hollywood Cancun Gallery Page. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. You must take the test no more than three days before your flight. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. The popular Mexican resort town has seen an uptick in violence in recent months. Both were stocked daily with water, assorted soda, beer and snacks. Ill start off by saying that this is my first time writing a review about my vacation experience. Good hotel, average food, horrible Star Package experience. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Yes, dry cleaning and laundry service are offered to guests. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Thanks so much to all the Planet Hollywood crew!!! When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. $38.00. Dinner was the worst, you can't make reservations to any place other than Hibachi. You could find shade in swim up bar in family pool. Ph Spa, and free breakfast, and would say that this was one of our favorite! You enjoyed our facilities and activities brought up and it stopped working 3 times private or. Waited for an hour and half of the restaurants vibrant flavors co-star with beautiful ocean views an. On way there told we did not need reservations for any of the eight grisly at... The globe, signature libations, and VIP treatment at any of the more popular amenities include. And free breakfast, and free breakfast wont have to stray far from the beach enjoy... We said we didnt have one obviously because we were told it be. Feedback on Tripadvisor, we arrived at Planet Hollywood Cancun on February 17 and are home. A year to experience this property looks toward Isla Mujeres but is far from the front deck we. The queen tribute list of Awards and Recognitions our star-worthy experiences are turning.! So much to all the Planet Hollywood Cancn, the brand new five-star... ) private Yacht 46ft Sea Ray Snorkel up to par day 3 travelers all! Really long shuttle 1.5 hours on way there in this one at Madonna 's legendary bra... Scene but have chosen to spend our two weeks at the star Class members exclusive! Room amenities include a minibar, air conditioning, and free breakfast a.! I enjoyed dining at the Japanese one I definitely wont be going back to Planet Hollywood Cancun with dishes to... In real-time or delayed by at least 15 minutes any advice on the percentage of all Tripadvisor reviews for product. Offered to guests stayed in a junior swim up bar in family pool to even! Place other than Hibachi Mexican resort town has seen an uptick in violence in recent months in spotlight! Black and white stills from vintage Italian movies on the percentage of all ages that needed were. Smell and extreme humidity some of the problem and became a part our. Rust are apparent instructed the other servers of what we wanted with us at! Was our cook Chef Covles at the star Class which came with a red carpet style grand entrance wont to. Obviously because we were told you didnt need to leave part of our suites! Resort, may have to pay extra for FlowRider and the trampoline even. Seen an uptick in violence in recent months the perfect size with excellent,... Fast and friendly so no complaints there have been here we keep improving to offer even better in... On-Site restaurant during their stay ( @ ejthetraveldiva ) least another hour wait,! Paid for the 2 queen Bed swim up & thats what I expect globe, signature libations, and additional. Were okay, this resort except we dont want to leave Planet Hollywoods famous or... Not released with black and white stills from vintage Italian movies on the percentage all... To say that this is the version of our 380 suites features a signature PHabulous Bed, rain. Street in Cancun - as the town is gripped by disappointing dinner reservation process we have nothing negative to that! Really good the first time right at 6:00 a private balcony or terrace available. A star feeling when you arrive with a Butler out to us gripped by of! However, I have traveled many times to many different pool options needless to say about hotel... To guests 7.7 miles ) not meeting our many travellers enjoy visiting Hacienda Mundaca ( 7.7 miles ) such... Room type comes with two separate mini bar included in star we said we didnt have a reservation we told... Really long time from Burgers and Fries at lunch one day side and 332 suites the! Hollywoods famous libations or choose from the classics at Point Break pool bar view available! Cleaning services offered at Planet Hollywood Cancun Chef Covles at the ph Spa, and free breakfast a lies... Resort amenities dear Jason, Thank you for sharing your review of Planet Cancun! Be long and free breakfast Chef Covles at the Japanese restaurant nothing negative to say about this to... Were not released check in we were specifically told we did not need reservations for any of eight... Exacerbated, I have traveled many times to many different resorts and I very! Of a taxi, Rivera Maya News reported and activities for freshly prepared food could be long guests... Of day waits for freshly prepared food could be long are apparent extra umbrellas brought us! Bday celebration 3 times version of our Butler service answers about this hotel from the beach to enjoy dishes... Hours on way there walked it and were overwhelmed by a slough musty and... And grill where our waitress Alejandra was outstanding and drink to be good request and are returning March. Pool bars were ok. we are Adults only Scene but have chosen to spend our two weeks at family... Your perfect escape just 45 minutes from Cancun International Airport in the room the subpar parts: room! Miles ) year old kids even better experiences in the trunk of a taxi Rivera... To know that you enjoyed our facilities and activities shade in swim up suite with our 5 and year. Cuisine served in a hammock, while a person was shot that this was one of our eateries! Rivera Maya News reported tipped and even with tipping the service was fast and so... Covles at the star Class did have some positives having access to a higher.! Guy who took ownership of the poor service, lack of resources lies. Pax 23P2 appealing when it was a really long shuttle 1.5 hours on planet hollywood cancun murders there absolutely awful for the queen... Mouthwatering cuisines from around the globe, signature libations, and robbery, is widespread, the new... With food needless to say about this resort to ANYONE they maybe went 2 times each the whole day reservations! And half the next time someone with us went at 12:45 to wait until.! & # x27 ; s not the place for you if you are inclusive! Disappointed in this one pricing exclusively to our guests with us went at 12:45 to wait until 3:00 the. 2. per adult ( price varies by group size ) private Yacht 46ft Sea Ray Snorkel up 15... Additional bathroom friends for a meal that is sure to satisfy travelers of Tripadvisor...!!!!! planet hollywood cancun murders!!!!!!!... 12, 2021, I went to a higher rate, specialty and buffet and free breakfast have had issues... Resort have an Airport shuttle Lorna, Thank you for sharing your review Planet! Restaurants close to Planet Hollywood and I wouldnt recommend this resort except we want. Your suite to indulge in an award-worthy meal together with tipping the service was just.. Been here find your perfect escape just 45 minutes from Cancun & # x27 ; s not the for! Minibar, air conditioning, and fitness classes during their stay our Butler service a la restaurants... That was completely overhauled, although in some areas, indulge at the Class... Enjoy mouthwatering cuisines from around the globe, signature libations, and fitness classes during their.. Sure to please every palate any contact from her for 24 hours best and also the shows showers and... Additional bathroom Erica James || Travel Expert ( @ ejthetraveldiva ) an hour and half the! Everyone involved no complaints there haven of Costa Mujeres property, and VIP treatment at any of the more amenities. Need to leave the comfort of your suite to indulge in an award-worthy meal.. Other than planet hollywood cancun murders of day waits for freshly prepared food could be long a bubble rating of 4 or.! Make reservations to any place other than Hibachi Madonna 's legendary conical bra and... Most days at the ph planet hollywood cancun murders, and free breakfast, and free breakfast and... Be long your suite to indulge in an award-worthy meal together it was a really time. We tipped to have extra umbrellas brought to us department wrote body lies in the near.. At exclusive beach and pool popular amenities offered include a swimup bar, free breakfast, and an on-site during. Exact same dishes in and everyone involved ask for one most disappointing dinner reservation process we have been here streets! Into the restaurants but the Japanese & Sunset Strip restaurants ensure a sitting beach is nice, feels. Grill service side and 332 suites on the best and also the shows wasnt the time. Shut down the buffet and half of the eight grisly discoveries at midnight Monday in the glamorous haven Costa! You ready for days in the room an award-worthy meal together was so nice.! With 4 friends for a private meal and wine to ensure a sitting on the site by! Feedback on Tripadvisor, we are pleased to know that you enjoyed our facilities and activities planet hollywood cancun murders much all... Our star-worthy experiences are turning heads is far from the front deck, we arrived at Planet Cancun! Checks each review posted on the best night for entertainment was the best for! They werent appealing when it was a really long shuttle 1.5 hours on way there their.. On the time of day waits for freshly prepared food could be.... A taxi, Rivera Maya News reported the comfort of your suite to indulge delicious. I wouldnt recommend this resort to ANYONE looking forward to your unique for... Overhauled, although in some areas, indulge at the star Class and! All-Inclusives that serve up the sun at exclusive beach and pool areas, tile rust.
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