However, you can definitely tell that there's a difference for their sweaters. your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a U.S. Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which J.Crew may be found, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person. THIS SECTION WILL SURVIVE AFTER THE TERMS OF USE TERMINATE OR YOUR USE OF THE SITE ENDS. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Get $10 for every $200 you spend, plus 15% off* when you, California Transparency Act/Modern Slavery Act, California Do Not Sell My Personal Information, Diversity, Equity and Inclusion at J.Crew Group. We ship to all 50 states; Washington, DC; U.S. P.O. J.Crew acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. In short, the return policy for J Crew after 30-days in there isnt one. Quality of material, stitching, construction will all generally be worse at JCF. *Delivery times go into effect the business day after you place an order. You can read honest reviews about J.Crew Factory here before visiting their website. i had stopped shopping at jcrew but went back because of new design director. Find the nearest J.Crew Factory location near you | Deals, Finds, Scores & More We're hiring! Hyperlinks are included solely for your convenience, and J.Crew makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-J.Crew sites. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. We further reserve the right to cease doing business with customers who violate this policy. Except as otherwise provided herein, use of the Site does not grant you a license to any Materials and Content or features you may access on the Site and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Materials and Content, features or materials, in whole or in part. You may also choose to mail the item back using your own insured, traceable method. This policy applies to all purchases of J.Crew merchandise, including, but not limited to, all purchases made at our retail stores, sample sales, warehouse sales and through our catalogs and websites. J.Crew Factory merchandise purchased in a J.Crew Factory store may be returned to any J.Crew Factory store location within 30 days of original purchase for refund or exchange. Return must be received and processed within 30 days to receive a refund to the original form of payment. Software that may be downloaded from the Site is subject to export controls under the laws and regulations of the United States. The good news is that you only pay this flat fee once, no matter how many items you might be returning. Use code CARDPERKS. buy discount men's clothing, women's clothing, and kids clothing. 180 J.Crew Factory Stores in United States Search by city and state or ZIP code (Tip: Click the Locate button to instantly find your location) All Stores United States Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Well, weve got you covered. To the fullest extent permitted by applicable law, we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. J.Crew has no liability or responsibility to Users for performance or nonperformance of such activities. As long as you are still in the 30-day time frame, almost everything you purchase from J Crew can be either returned or exchanged for the same price you originally paid. Free shipping on jcrew.com, points on every purchase, and so much more. *Delivery times go into effect the business day after you place an order. J.Crew makes no warranties of any kind regarding any non-J.Crew sites to which you may be directed or hyperlinked from this Site. Sign up for J.Crew Passport for points on every purchase and so much more! Get $10 for every $200 you spend, plus 15% off* when you, California Transparency Act/Modern Slavery Act, California Do Not Sell My Personal Information, Diversity, Equity and Inclusion at J.Crew Group, Between Thursday 12pm ET and Friday 12pm ET, Between Friday 12pm ET and Monday 12pm ET. By submitting or posting User Content on the Site, on your social media accounts or through any tools or applications we provide for posting or sharing your User Content with us, you represent and warrant that (i) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (ii) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iii) you are 18 years of age or older; and (iv) the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. Free shipping on jcrew.com, points on every purchase, and so much more. J.Crew shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content or respond to any User Content. Upon request by J.Crew, you will furnish J.Crew any documentation, substantiation or releases necessary to verify your compliance with these Terms. **Overnight and Saturday shipping availability and order cutoff times are subject to change. Requests for refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. (Tip: Click the Locate button to instantly find your location) All Stores. Terms of offer are subject to change. IF YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE ANY J.CREW INTELLECTUAL PROPERTY RIGHT (AS DEFINED BELOW), WE MAY BRING SUIT IN ANY STATE OR FEDERAL COURT IN THE STATE OF NEW YORK. Once we receive your return, we will refund the purchase amount to a J.Crew E-gift Card. When it arrived, I was pretty disappointed. Heres everything you need to know about their policy to make returns a breeze. What is J.CREW FACTORY #44? Store Information. Yes like others have said below. Returns & Exchanges : Help | J.Crew Hello! Nothing on the Site should be construed to grant any license or right to use any J.Crew Intellectual Property without the prior written consent of J.Crew. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Monogrammed Items: Applies mainly to shirts, socks and linens. ANY PARTY WHO INTENDS TO SEEK ARBITRATION MUST FIRST TRY IN GOOD FAITH TO RESOLVE THE DISPUTE BY PROVIDING TO THE OTHER PARTY A WRITTEN NOTICE ("NOTICE") DESCRIBING THE FACTS AND CIRCUMSTANCES OF THE DISPUTE AND THE SPECIFIC RELIEF SOUGHT, AND INCLUDING ANY SUPPORTING DOCUMENTATION. Can You Return Items to J Crew Without a Receipt? By visiting and using our Site, you acknowledge that you are not a national of, or resident within, any of the countries that are subject to trade embargo under these laws and regulations (currently, Cuba, Iran, North Korea, Sudan and Syria) or listed on any of the United States governments lists of prohibited and restricted parties. If you want to return a purchase from J Crew and you have the original sales receipt, you can take this back to any J Crew location to get a full refund. If you cancel your order within 14 days under the Distance Selling Regulations, we will refund the purchase price of the items canceled and the delivery charges. Our flat-rate shipping and handling fees apply regardless of order size or weight. Please note that you will still be responsible for a return shipping fee of 15 USD and original shipping charges. However, you are not completely out of luck if you dont. Yes materials and build quality are much better with mainline j crew, on average. your visit to the site, or to any purchase, transaction, return or other interaction with j.crew (including claims relating to j.crew's advertisements and disclosures, email and mobile sms messages sent by j.crew, or j.crew's . Boxes; U.S. territories; and APO/FPO/DPO addresses. The fit was boxier, the material was considerably lighter and flimsier, and the color was a brighter shade than the photos suggested. Requests for refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. ** Use code CYBERWOW. Valid in the U.S. and Canada only. Not only are you only given 30-days to return an unwanted item from J Crew, but you also have to carefully follow specific procedures and meet certain criteria in order for the return to go through smoothly. Except as otherwise noted herein, these terms and conditions (the "Terms") govern your use of the J.Crew Website and J.Crew's services, applications, content and products (collectively, the "Site"). The information on the Site, including, without limitation, all site design, text, graphics, interfaces and the selection and arrangements of such is protected by law, including, but not limited to, copyright law. IN NO EVENT SHALL J.CREW, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE OR THE CONTENT AND MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF J.CREW OR ITS REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Fine jewelry cannot be returned in stores; please contact us at +1 800 261 7422 to make arrangements for a return. You can either take the item(s) back to your local J.Crew store for a return or exchange OR you can mail them back using their Prepaid service. (Secrets Nobody Is Talking About). J.CREW IS NOT RESPONSIBLE OR LIABLE FOR FAILURE TO STORE POSTED CONTENT OR OTHER MATERIALS YOU TRANSMIT THROUGH THE SITE. The same shipping timelines and rates apply to our Marketplace products. However, unlike the return policy, there is no way to actually exchange a product at any J Crew locations, in-store or online. Learn how your comment data is processed. Get can't-miss style news, before everybody else. Email stylist@jcrew.com or call 800 261 7422. Requests for refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. Unfortunately, for whatever reason, they CANTdo this in-store, but they can via JCrew live chat or you can call them at (800) 562-0258 and theyll get you your receipt. Lindsey is based in Morgantown, West Virginia. What is J Crews Policy For Returned Items? J.Crew will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. The 30 days start on the day the order is placed rather than the day the order is received. Email us or call 434 385 5775. Making clothing less intimidating and helping you develop your own style. Start a Return: Click here or above to start a return for U.S. orders and generate a prepaid label (no printer required). Their return policy is effectively one week from when you receive your items if you want the return to go to your credit card rather than a merchandise credit. This section will survive after the Terms of Use terminate or your use of the Site ends. Items delivered by our Marketplace vendors must be returned directly to them by following the instructions enclosed in your package and will not be accepted at J.Crew stores or the distribution center. J.Crew does not claim that the information on the Site is appropriate to your jurisdiction or that the products described on its Site will be available for purchase in all jurisdictions. When using our prepaid label $7.50 will be deducted from your refund. You have a couple options when returning online orders. Classic Brushed Scarf $17.50 $59.50 Tall 10" High-Rise Skinny Jean In Signature Stretch+ $49.95 $118.00 Boys' Long-Sleeve Colorblock Tee $24.99 $34.50 Block-Print Smocked Midi Dress With Puff Sleeves $59.50 $128.00 Petite Block-Print Smocked Midi Dress With Puff Sleeves $59.50 $128.00 Girls' Printed Flip-Flops $16.50 $32.50 To make returns easier on customers, J Crew also makes it possible to take online orders to a physical location for the return process eliminating the return shipping fee. WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. All one sided. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following: We control and operate the Site from the United States, and all information is processed within the United States. Upon receipt of notices complying with the DMCA, J.Crew will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing. I find their credit card payment system nearly impossible to access. Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. To be effective, the counter-notification must be a written communication that includes the following: IMPORTANT NOTE: THE PRECEDING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING J.CREW ABOUT INFRINGEMENTS OF COPYRIGHTED MATERIAL. Mainline J Crew, on average merchandise purchased by cash must be accompanied by the original payment, we! 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